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HR and Office Manager

Xceptor | Posted 22-10-2021

Cape Town (Human Resources)


Xceptor delivers no-code automation software across the enterprise. We make data ingestion, data transformation, and process digitisation easy. Automation. Simply. Globally


Xceptor delivers no-code data automation software across the enterprise. We make data ingestion, data transformation, and process digitisation easy. Our platform has the power to automate even the most complex processes, end-to-end, with a single platform. Proven by our customers. Validated by our partners. Powering industry utilities.

Our Clients: We pride ourselves on our straightforward and honest approach from a project and commercial perspective. As banking, financial services, and insurance specialists, our proven deployments enable us to grow strong, global relationships and build an impressive client list of industry leaders. Want an independent viewpoint? Read recent analysis from Forrester and HfS on

Our Partners: Our ability to deliver great automation solutions is validated through our existing utility, consultancy, and technology partnerships with the likes of EY, DTCC, Cognizant, and Finastra.

Our Platform: Our no-code automation platform for end-to-end and complex processes enables clients to leverage the right technology at the right time to drive the right outcomes. A single, common platform delivers client solutions, packaged solutions, and industry utilities, giving everyone access to the same technology, no matter the size or scale of the challenge.

Our Values: Ambition is in our DNA and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference to our clients' ambitions. We are Xceptor.


Due to the expansion of our Cape Town office, including the creation of a secondary location for Development and Solutions, we are now looking for an HR & Office Manager to join the team. Reporting into our Lead HR Business Partner, you will be responsible for the day to day running of the office and providing local HR support. You will work as part of the Global HR Team to help ensure efficient, effective, and consistent HR and office management support to the region.

You will be naturally hands-on and pragmatic, willing to roll your sleeves up, and enjoy fully immersing yourself in all aspects of your role (and beyond!). We may be an established organisation, but we retain our start-up mentality, and that can mean that no two days are the same! You will take pride in delivering high-quality work, evaluating current practices, and highlighting opportunities to improve our ways of working.



New starter onboarding:

  • Preparing contracts of employment for new joiners (post acceptance of offer)
  • Ordering and distributing new joiner IT and other equipment
  • Managing new starter onboarding and inductions
  • Creating and maintaining all employee files and records
  • Organising new starter events and conducting new joiner check-in calls
  • Month 1 check in call with new joiners, month 2 new joiner survey, month 3 (or end of probation) - confirmation letter and benefits info.

Employee offboarding:

  • Preparing and sending acknowledgement of resignation letters
  • Administering the employee offboarding process
  • Ensuring exit interview questionnaires are completed and saved in relevant file
  • Ensuring the safe return of any access passes, keys, IT equipment, etc.


  • Administering the HR system (Bamboo)
  • Providing regional weekly HR updates and attending HR team meetings
  • Monitoring sickness and absence levels and highlighting any areas of concern
  • Administering the local benefits programmes including building relationships with providers
  • Supporting centralised training initiatives
  • Ensuring annual required training and policy attestations are complete
  • Supporting recruitment administration for Cape Town roles, including arranging interviews and technical assessments with candidates, and hiring managers, collating interview feedback for offer approvals, and maintaining an ongoing dialogue with candidates in the interview and offer process.


  • First point of contact for office management queries in Cape Town
  • Ensuring compliance with local Health and Safety requirements
  • Appointed First Aider & Fire Warden (Company training will be provided)
  • Managing the Office space and facilities
  • Supporting the contract renewal and expansion process, including office moves
  • Working collaboratively with IT and other teams to ensure efficiency and comfort of the office environment
  • Ensuring sundries and office supplies are stocked regularly
  • Liaising with building management (Spaces), any local suppliers and contacts


  • Previous experience in an HR focused role is essential, ideally with experience of office management, overseeing the day-to-day operation, and associated regular tasks
  • Naturally collaborative, with excellent interpersonal and communication skills
  • Resourceful and efficient with a strong 'Can Do' attitude
  • Able to effectively prioritise workload and manage multiple tasks
  • Hard working, able to respond to evolving needs and manage conflicting priorities
  • Previous experience of working with an HR system is preferential

This is a great opportunity to join an innovative, fast paced, highly collaborative, and forward-thinking organisation during a significant growth phase.

In return we will offer exposure to global, blue-chip clients and an unparalleled experience of best practice. This is a fast-paced, dynamic, and highly collaborative environment where there are significant opportunities for growth and development.

Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.